Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) form a binding legal agreement between you and mediTEAtion LLC (“mediTEAtion,” “we,” “us,” or “our”) governing your access to and use of mediteation.app and any products or services we offer (collectively, the “Service”). By accessing the Service, creating an account, or placing an order, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use the Service.

2. Eligibility

You must be at least 18 years old to place an order or otherwise enter into these Terms. By placing an order, you represent that you meet this requirement and that all registration information you submit is accurate.

3. The Service

mediTEAtion® offers tea and mindfulness products and content, which may be sold as physical goods, digital downloads, or a combination of both, as described on the Service at the time of purchase. We reserve the right to add, modify, discontinue, or limit the availability of any product, service, or feature at any time, with or without notice.

4. Accounts

If the Service allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us promptly of any unauthorized use of your account. We may suspend or terminate accounts that violate these Terms.

5. Products, Pricing & Payment

All prices are listed in U.S. dollars and are subject to change without notice until an order is placed. We reserve the right to correct pricing or typographical errors, including on orders that have already been submitted, and to cancel any order affected by such an error, in which case we will issue a full refund for that order.

Payments are processed by a third-party payment processor. We do not store your full payment card details on our servers. By providing payment information, you represent that you are authorized to use the payment method provided and authorize us (via our payment processor) to charge the applicable amount, including any applicable taxes and shipping fees, to that payment method.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized or illegal activity, or errors in pricing or product information, prior to fulfillment.

6. Shipping & Digital Delivery

For physical products, estimated shipping and delivery times are provided for convenience only and are not guaranteed. Risk of loss and title for physical products passes to you upon delivery to the carrier. For digital products, access will generally be provided electronically following successful payment; you are responsible for maintaining a compatible device and internet access to receive digital deliveries.

7. Returns, Refunds & Cancellations

Physical products may be returned within 30 days of delivery for a full refund of the purchase price, provided the item is unused, unopened, and in its original condition, unless otherwise stated for a specific product at the time of purchase. Shipping costs are non-refundable except where the return is due to our error.

Digital products are, due to their nature, non-refundable once access or download has been provided, except where required by applicable law or as otherwise stated for a specific product at the time of purchase.

To request a return or refund, contact us at support@mediTEAtion.app.

8. Intellectual Property

The Service, including the mediTEAtion® name, logo, mascot, and all content, text, graphics, and educational materials we make available (collectively, our “Content”), is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. Purchasing a product or using the Service grants you a limited, non-exclusive, non-transferable license to use the Content for your personal or family use only. You may not reproduce, distribute, publicly display, modify, or create derivative works from our Content, or use our name, logo, or mascot, without our prior written permission.

9. User Conduct

You agree not to: use the Service for any unlawful purpose; interfere with or disrupt the Service or its infrastructure; attempt to gain unauthorized access to any part of the Service; upload or transmit harmful code; or use automated means to access or scrape the Service without our prior written consent.

10. Third-Party Links & Services

The Service may contain links to third-party websites or services, including social media platforms and payment processors, that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party website or service. Your use of any third-party service is governed by that third party’s own terms and privacy policy.

11. Disclaimer of Warranties

THE SERVICE AND ALL PRODUCTS AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PRODUCT WILL MEET YOUR EXPECTATIONS. NOTHING IN THIS SECTION LIMITS ANY WARRANTY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL MEDITEATION, ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE OR ANY PRODUCT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify, defend, and hold harmless mediTEAtion and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of a third party.

14. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual action in small claims court.

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, and will be held in Sheridan, Wyoming, or another mutually agreed location, or conducted by phone or video where the AAA rules permit. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver: You and mediTEAtion each agree that any Dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims.

Opt-Out: You may opt out of this arbitration agreement by sending written notice to support@mediTEAtion.app within 30 days of first accepting these Terms. Your notice must include your name and a clear statement that you wish to opt out of arbitration.

If any part of this arbitration agreement is found unenforceable, the remainder will remain in effect, except that if the Class Action Waiver is found unenforceable as to a particular claim, that claim (and only that claim) must be brought in court, and all other claims remain subject to arbitration.

15. Governing Law & Venue

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of laws principles, except where superseded by federal law. For any Dispute not subject to arbitration under Section 14, the state and federal courts located in Sheridan County, Wyoming will have exclusive jurisdiction and venue.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

17. Entire Agreement; No Waiver

These Terms, together with our Privacy Policy and any additional terms disclosed to you for a specific product or promotion, constitute the entire agreement between you and mediTEAtion regarding the Service, and supersede any prior agreements. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

18. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disaster, labor disputes, shortages, or interruptions to shipping, internet, or utility services.

19. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

20. Contact

Questions about these Terms can be sent to support@mediTEAtion.app.